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Dog Boarding

We are the Castle Rock pet boarding experts and we’ll ensure your pet has a rich, playful experience when you are away.

Get to Know Us Before a Stay: Pre-Boarding Visits

During the required initial pre-boarding consultation, we learn about your dog’s unique needs. We ask questions about social, medical and behavioral history, likes and dislikes, special handling needs, and care requirements. We also assess how they respond to the Tails Up environment. We use this information to place dogs appropriately in playgroups, and to better meet your dog’s individual needs while they are staying with us. We also give you a full tour of the facility and answer any questions you have about any of our services.

This short trip to our facility also gives your dog a chance to “sniff us out.” Having a positive experience during the initial consultation helps assure your dog that Tails Up is a safe and fun place to visit.

Tails Up offers a highly interactive boarding experience where your dog will socialize with many people and dogs on a daily basis. This is not a safe or appropriate environment for all dogs, and in some cases, we may refer you to a different service that better suits your dog’s needs.

We encourage you to call us and schedule a consultation even if you do not currently have specific boarding dates. You can also stop by without your dog to see our facility, but our ability to offer walk-in tours is limited by staff availability.

You can also stop by without your dog to see our facility any day between 7am and 7pm, but please be patient with us if existing guests need to be checked in or out.

A Typical Tails Up Day

Dog with ball

The dog boarding day begins at 6 a.m. with potty walks outside before breakfast is served in each guest’s private room ala room service. 

Daycare dogs start checking in at 7 a.m. Once everyone has arrived and had a chance to digest breakfast, morning playgroups begin at 9 a.m.

Dog with ball

The dog boarding day begins at 6 a.m. with potty walks outside before breakfast is served in each guest’s private room ala room service. 

Daycare dogs start checking in at 7 a.m. Once everyone has arrived and had a chance to digest breakfast, morning playgroups begin at 9 a.m.

dog playing with toy in grass

If you have treated your dog to any extra sessions, they will enjoy these in the morning too. Using what we’ve learned from our initial consultation, each guest is assigned a playgroup based upon age, size and activity level. The groups are small and supervised to encourage positive social interaction. Playgroups last 45-60 minutes (groups may be lengthened or shortened depending upon occupancy and weather conditions).

Dog running with ball

Guests return inside to have lunch or relax. Around 1 pm, playgroups resume again and everyone returns outside for another playgroup. In the early evening, daycare dogs say goodbye for the day while overnight guests enjoy dinner and room service. Finally, the day wraps up with one more trip to the play yard to take care of any business and one last romp before bedtime at 8 p.m. A staff member stays on duty between 8 p.m. and 6 a.m. to make sure everyone has a restful night’s sleep.

Dog with yellow ball

What to Bring

For safety reasons, your dog should be wearing only a flat or limited slip collar, not a metal collar or chain. Appropriate collars are available for purchase in our retail area. Retractable leashes are not permitted in our facility. Please use a nylon or leather leash when bringing your dog to Tails Up. You are welcome to bring bedding or toys from home keeping in mind that everything you bring should be machine washable and labeled with your dog’s name. An elevated Kuranda bed and bedding is provided for every guest. We reserve the right to decide what can go in each guest’s room to ensure their safety at all times.

Dog Boarding rooms

Boarding Room Breakdown

The dog boarding day begins at 6 a.m. with potty walks outside before breakfast is served in each guest’s private room alas room service. 

Each dog boarding guest has his or her own private indoor room with walls, not fencing, glass windows and doors and furnished with a raised bed and bedding. Fresh water is provided at all times. There are larger rooms for families or bigger dogs and a special area just for small dogs.

Meals are served up to three times per day per your specifications. Every guest enjoys at least four trips outside per day with an established routine to help maintain house-training habits and help minimize stress. In between play groups, each guest returns to their room for nap-time. A complimentary bath is offered to all guests boarding with us for more than five nights.

Dog chewing on toy while laying in the grass.

Play Groups

Dog daycare and boarder dogs are put in playgroups of 7 to 10 other dogs of similar size, age, and play style. Young puppies and rowdy adolescents have their own groups where they won’t pester the older dogs. Senior citizens also have their own group where they won’t be bothered by more active dogs.

Tails Up does not support the play all day structure commonly found in daycares and boarding facilities in our area. We feel dogs need more opportunity to rest during the day (think about what your pooch is like at home- sleeps a lot, right?). We also limit our group size 10 to ensure each dog has lots of human attention and the human can really keep their eye on what is happening with the dogs. Playgroup duration is typically one hour but can vary depending on the size and canine make-up of each group, the weather and other circumstances. We monitor groups so that dogs get enough exercise without overdoing it. We also have a large space inside the building to make up for time lost to poor weather.

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Reservation

Call us at (303) 600-0034 to get started or schedule a reservation!

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Client Testimonials & Reviews

If you are looking for a place to board your pets, this is certainly the best place. Amazing and caring staff. Our pups had the best time ever! Thank you to the staff at Tails up!

Argelia A.

Tails Up is the best boarding place I have ever been to; in fact if they are full then more than once I have decided not to go where I was planning. The staff loves our dogs, and our dogs love the place. The dogs can't wait to get out of the car and go see their friends! Thank you so much for taking worry away when we have to leave some of our family members behind!

Lori W.

Boarded our dog for the first time last week. Brooklyn came home much calmer than when we dropped her off. Looking forward to her other stays with Tails up!

Christina G.